Who We Are
We are a consolidated emergency communications center providing 9-1-1, emergency communications and technology services to all of Snohomish County. The professionals at SNO911 are here to serve and overwatch our community and first responders 24x7x365.About Us
A Responder's Lifeline
Public Record and Emergency Resources
Request public records and access important information
We are proud to work in a state where the public’s right to access public information is prioritized and protected. Connect with a range of information from board meeting minutes, annual reports and other important documents.
Work with us, view requests for bids
It’s an honor to partner with other organizations and agencies for a range of projects. Learn about upcoming project opportunities, view requests for qualifications and learn more about submitting bids.
Emergency Preparedness Resources
We want to help make sure you and your family are prepared for an emergency or disaster. Sign up for county alerts, learn about making a disaster preparedness plan, and find information and learn about Smart911.
Avg. Calls a Day
Our dispatchers respond to up to 2,200 calls each day, sending help and support to citizens with different types of emergencies across Snohomish County.
Avg. Call Response Time
Responding quickly is our top priority and 96.1% of all calls are answered within 20 seconds. We aim to keep our average above the national standard of 95%.
Our 911 center is Washington State’s largest 911 center by call volume, area and population served. We dispatch calls to 43 fire, police and EMS agencies.
Public Record Requests
In 2023, we received 9,093 public records requests, providing citizens with a range of documents maintained by public agencies.