Our Department

The SNO911 Wireless Technology Department is responsible for the customer satisfaction and system performance with the Snohomish County 911 Emergency Radio System and its supporting sub-systems.  We are a portion of the overall mission of SNO911 which is to serve our community through providing service to the First Responders who are the customers of our services.

Our systems include:

  • - 800 MHz P25/SmartZone Trunking system that serves the majority of Fire/EMS, and Law agencies within Snohomish County
  • - Microwave communications system which support the radio system as well as other public-safety communication and data services
  • - VHF Alphanumeric paging system for fire alerting and other critical notifications
  • - Sustainment and maintenance of a significant number of member-agency radio equipment

For efficiency and accountability, we request that all inquiries regarding the systems, personnel, or other information requested for public use follow the Snohomish County 911 public records request procedures.  The process can be started at the SNO911 Public Records Portal.

If you are an employee of one of our agencies, please utilize the main SNO911 telephone number to be routed to a SNO911 Wireless Technology staff member who can help you directly.  You may also call a SNO911 Supervisor who can route you to the Technician On-Call, or escalate to first- and second-level management.

Thank you, and we look forward to working with you!